If the graphics drivers are missing or outdated, the HP screen can turn black. Step 3: Restart the PC to see if the problem is gone. Step 2: Click on the 'Details' tab and then scroll down to find the explorer.exe service. Step 1: Press the 'Ctrl + Shift + Esc' keys on your keyboard at the same time to open the task manager. This is because this feature manages your desktop, taskbar, and other aspects of the system. The HP laptop screen can go black of the explorer.exe process has somehow stopped.
Method 2: Restart the explorer.exe process If the problem has been fixed, connect the hardware devices one by one until you find the one causing the problem. Step 4: Boot the laptop to see if the black screen is gone. Step 3: put the battery back and plug in the charger, don't reconnect any other hardware components. Step 2: Press and hold the power button for about 60 seconds and then release it Step 1: Turn off the laptop and then remove the hard drives, battery, and any other hardware components connected to it. Hard resetting your laptop is one of the best ways to remove any conflicting settings that could be causing the issue. The following are just some of the solutions to this problem that you should try Method 1: Hard Reset the Laptop Part 1: How to Fix HP Laptop Black Screen
